Have questions? Great.

Customer FAQ

  • Bungii is considered an essential business during COVID-19 and is still fully operational. Bungii drivers are following all CDC recommendations (social distancing, masks, etc).
  • COVID-19 is affecting openings and operations of many businesses and other facilities.We recommend confirming details with all parties involved prior to booking a delivery.

We’re an app similar to other popular ridesharing apps but instead of moving you, we move your stuff. Here’s the quick-and-dirty rundown of how it works:

  1. Enter your trip information.
  2. Get connected with a local truck & driver.
  3. Load and go. (Yes, our drivers help with the heavy lifing.)
  4. Rate your driver and pay!
  • Awesome! We’re always looking for great people to drive with Bungii. You can apply at bungii.com/drive. (FYI – it’s best if you apply on a computer)
  • Of course! Enter the pickup address, drop off address and Load/Unload time to get an estimate of your final cost.

We try to make it easy on you:

  1. Enter the pickup and drop off addresses.
  2. Take a picture of the item(s) needing to be moved.
  3. Tap “Request Bungii!”

Within five minutes, you’ll be connected with a local driver who is heading to the pickup location you entered.

  • Absolutely! You can schedule a Bungii delivery right in the app.
  • No problem! All of our drivers help load and unload. Just remember: our drivers are strong but they’re not superman. We recommend using Bungii for items weighing 250lbs or less.
  • Yes! You can request two drivers in the app.
  • Yes! Once you’re connected with your driver, you’ll have the option to call or text them. For scheduled trips, you will be able to contact your driver 1 hour prior to the scheduled pick-up time.
  • Your card is not charged until the Bungii trip is completed. We do, however, run an authorization charge to ensure a valid method of payment. Depending on your bank, that should clear within 1-4 business days.
  • Negative. We’ve had people request Bungiis from different cities. However, if it’s a big item, we ask that someone is there to help our drivers load and unload.
  • Any promo code in your “Promos” page is automatically applied to your next Bungii. Promo codes are available during various Bungii promotions, however, you can receive a promo code at any time by referring a friend.

  • Our $39 minimum still applies, which means the promo amount is credited to any charge above the minimum. For example, with a $10 promo code applied, a $46 charge would cost $39 and a $51 charge would cost $41.

  • Nope! All of our drivers have four ratchet straps, two bungee cords, two blankets and a tarp to secure your stuff.
  • Sorry, our drivers are prohibited from transporting people. Our insurance only covers the items that are being delivered.
  • Not a problem! Request another Bungii after your first trip is complete or use the two driver feature.
  • We are more than happy to help. Please contact text support at (913) 353-6683 or email us at support@bungii.com.If you have any questions, concerns or issues please contact us immediately through text (913) 353-6683 or email us at support@bungii.com. We’ll do everything in our power to make it right. Learn why.