There is no way to sugarcoat it – competing against major retailers as a small business is an uphill battle. Small businesses don’t have the large marketing budgets, brand recognition, corporate resources and expertise, or expansive systems. Keeping up as a small business takes effort and brainpower 24/7.
And that was before consumers wanted their purchases delivered within 24 hours.
Now there is another hurdle to conquer: providing same day delivery to keep up with consumer expectations set by companies like Amazon. According to a study by Capgemini, 55% of consumers said offering a 2-hour delivery option would increase their brand loyalty.¹ Another poll conducted by Statista shows 73% of consumers don’t complete a purchase because of high shipping costs.²
But here is the good news for small businesses, offering a reliable same day delivery option is possible, enabling a strong competitive advantage. Retailers refer to this type of delivery as “last mile” or “final mile” delivery, as it’s the last critical step to getting your product to your customers. Finally, last mile delivery is available to small businesses without investing in a fleet of vans. We are sharing our 3-step guide to setting up same day delivery for your small business.
3-Step Guide for Small Business, Same Day Delivery
1. Identify Your Delivery Needs
Last mile delivery has a few different components to it. Knowing which areas of delivery or service you want to improve the most is a key first step in implementing a new strategy. Is your primary need offering delivery directly to your customers’ homes? How many deliveries do you estimate each week? And most importantly, what is the opportunity cost to not offer same day delivery?
As mentioned earlier, 55% of consumers are more loyal when same- day delivery is offered. It’s clear now is the time to attract those consumers to your business and amplify your product with a service that will gain you loyal customers and boost your sales. Recognizing that last mile delivery can drastically change your business is the first step in building an effective delivery plan.
2. Talk with Our Business Team to Create a Custom Plan for Your Business
Now that you’ve identified your needs and how your business can benefit from delivery, it’s time to put a plan into action. There are many options for setting up same day delivery for your business: purchasing a van or truck and having an employee dedicated to delivery or engaging with a local service to complete deliveries. Research which services address your business’ needs effectively.
With any small business, any capital investment can make or break your business. We recommend testing which option works best for you by renting a truck yourself or agreeing to a pilot with a business. This is exactly how Bungii works with our business partners, contact our business team to learn more about how we work with businesses like yours. We provide logistics expertise and can help you create a custom plan tailored for your business.
3. Manage All of Your Deliveries with Our Integrated Business Partner Platform
Now that you are set up with same day delivery for your customers, it may be time to scale and grow your sales and support the last mile delivery needs of your business. Let Bungii help manage your growing pains. Our platform is designed to remain flexible and support any last mile needs your business has. Bungii can integrate seamlessly into your website and provide design and marketing, industry leading customer support, transparent delivery tracking and more so you can focus on building your business.
Frequently Asked Questions About Same Day Delivery for Small Business
- Bungii’s live map tracking delivers peace of mind and removes the guesswork, providing clear arrival and delivery times, down to the minute.
Bungii’s award-winning customer service team is standing by 7 days a week, 365 days a year to ensure a consistent, industry-leading experience for you and your customers. Bungii’s average support response time is 75 seconds and our job isn’t finished until you’re happy.
All delivery professionals must pass and adhere to a stringent 16-point safety standard to be Bungii Certified™.
Bungii offers various service levels, depending on the needs of our partners and their customers. Bungii service levels include but are not limited to: threshold delivery, room of choice, white glove, simple assembly / installation and custom partner requests.
Bungii utilizes custom, value based pricing based on each partner’s strategy and needs. Currently Bungii delivery rates start at $39.99 for deliveries going directly from point of origin to destination. Rates are significantly discounted for batched, multi-stop deliveries.
Small Business Success Story
A mattress store franchise owner was running into the exact problem we’ve been highlighting: How can they compete with major mattress retailers and eCommerce mattress sellers who have more delivery options? The franchise owner identified they were losing sales without providing a consistent same day delivery option, so they adapted. With Bungii, customers now have a professional, simple, and reliable same day delivery option that sets the business apart and has increased sales by more than 20%.
By following our three step guide and identifying areas you can improve your business, you are setting yourself up for success and real, tangible growth. Don’t delay any further, find out the advantages same day delivery for your business has to offer. Now is the best time to develop your last mile delivery strategy.
Bungii is the Leader in Same Day Small Business Delivery
Last mile delivery is growing in demand because of growing consumer dependence on flexible, affordable and fast delivery. Offering delivery that goes above and beyond is no longer a luxury service, it’s a requirement to compete in both today’s marketplace and the next 5 years. You may be asking yourself, “How do I compete with the big box retailers like Amazon and Walmart?”
The answer is Bungii, a leading nationwide provider of last mile delivery services. Our service is a unique, end-to-end solution that seamlessly integrates with your existing platform to provide real-time delivery status, rich customer analytics and delivery insights. With Bungii, you no longer have to worry about long delivery windows and frustrated customers. Our Bungii Business Intelligence platform provides insights and deliveries within an hour so your customers are happier and your life is easier.
We’ve activated same-day delivery for top brands nationwide, bringing an enhanced delivery experience to industry-leading companies. Learn how Bungii collaborated with a national retailer and boost their sales by over 20% and supercharge your own logistics network in three easy steps:
- Fill out the form below.
- Connect with our business partnership team so we can better understand your needs and answer any questions.
- From there, our team will build a custom solution, catered to your business. This features flexible pricing, real-time delivery tracking, a tailored analytics dashboard and a dedicated support team, available seven days a week. On average, going live takes less than a week.
Our team specializes in:
- On-demand home delivery (from warehouse or store)
- Expedited and hot shot business delivery
- Curbside pickup with threshold delivery (no personal contact)
- Same-day, commercial delivery
- Buy online & either pickup in store (BOPIS) or deliver from store or warehouse.
- Reverse logistics
