Reverse Logistics for Bulky Freight | How to Cut Costs and Improve Returns

Man using a laptop while working in a warehouse

Reverse logistics used to be the forgotten corner of the supply chain. It was messy, expensive, and something no one wanted to own. When a customer slapped a return label on a piece of big, bulky freight, like a sofa, an appliance, or a pallet of shelving, the process that followed was rarely efficient, predictable, or […]

Reverse Logistics As a Competitive Edge

Male manager working on a laptop and talking on a mobile phone in a warehouse

For years, reverse logistics has been treated as the unglamorous corner of the supply chain. It’s seen as a necessary evil, a cost to absorb, and a box to check. Most companies still view it as a cost center rather than a source of value. That’s changing fast. The teams that win over the next […]

5 Reverse Logistics Metrics Ops Teams Should Be Tracking

Woman in warehouse evaluating delivery options

Every operation has a pressure point that drains margin. For most, it’s reverse logistics. Returns look small on paper but create ripple effects through every part of the network. In 2024, an estimated 24.6% of eCommerce orders were returned, the highest rate ever recorded, underscoring how costly and common reverse logistics has become for retailers.  […]

Reverse Logistics During Peak Season | How Retailers Can Prepare for the Returns Surge

A business professional points to a line and bar graph on a laptop screen while discussing performance data with a colleague, representing operations analysis and decision-making.

Most retailers go into peak season with rose-colored glasses. They expect smooth-sailing, fast deliveries, and happy customers. Then January hits. As the season flips, the flow reverses. Deliveries turn into pickups, inventory floods back, and the same team that crushed peak is now getting buried in its aftermath.  Analysts estimate that holiday returns, just from […]

Consistency, Compliance, Cost: The Real Final Mile KPIs

Two men carrying a TV up a staircase.

Deliveries are supposed to be simple. But the final mile of a large-item order can turn into a nightmare, fueled by challenges that should have been avoided. With the right delivery partner and tracking specific final mile KPIs, the last leg of a drop-off doesn’t have to be a source of frustration or one of […]

Mastering Last Mile Delivery: Challenges, Best Practices, and Smarter Solutions

Delivery professional loading a cargo van with heavy boxes.

In logistics, the last mile of delivery is often the most critical step. It’s where costs peak, challenges stack up, and customer expectations come into sharp focus. Get it right, and you’ve created a competitive edge. But, get it wrong? You risk damaging your brand’s reputation. At Bungii, we’ve seen firsthand how last mile delivery […]

Why Large Parcel Delivery Breaks So Easily (and How to Fix It!)

Delivery professional using a dolly to move heavy boxes

Moving oversized, heavy, or bulky items isn’t just a bigger version of small parcel shipping. Large parcel delivery can be a nightmare — especially if there’s a breakdown in the delivery chain. High damage rates, scheduling delays, spiraling surcharges, and poor visibility are a slow death by a thousand operational paper cuts. Yet, many businesses […]

Delivery Partner Evaluation Checklist

Bungii delivery partner evaluation checklist

Use this checklist to cut through the noise and find a delivery partner that can actually keep up with your business. Compare providers side by side on speed, reliability, scalability, and customer experience. Spot the gaps that could slow you down and zero in on the partner that will keep your operations moving and your customers satisfied.

Hyperlocal Delivery for the Hyperconnected Consumer

Anytime someone puts the word “hyper” in front of something, you know they mean business. And while the term “hyperlocal delivery” is one that few people are familiar with, there’s a good chance you’ve used this type of delivery service at some point.  For retailers with a brick-and-mortar stores, hyperlocal delivery is an excellent way […]