Evaluating Last Mile Delivery Companies: 5 Factors to Consider
The bar for last mile delivery continues to rise. While customers expect fast service and tight delivery windows for everything they buy, retailers struggle to keep up. As it is, most retailers only expect 76-80% of their shipments to arrive on time. (Supply Chain Dive) With these low expectations, it’s clear that performance among last […]
Expedited Delivery: What It Is and Why Customers Value It
Customer expectations have risen a lot in recent years, especially when it comes to shipping and delivery. If your business isn’t able to deliver the products that customers purchase in a matter of days at most, many customers will turn to competitors like Amazon, Walmart, and Target that now offer expedited delivery for almost all […]
Ship From Store Delivery: When It Works, When It Breaks, and How Operators Get It Right
Ship from store delivery feels straightforward. The inventory is closer to the customer, so delivery should be faster and cheaper. In the right situations, it works well. But once fulfillment moves into the store, the store becomes part of the operation. And if the store is not set up for that, small issues tend to […]
Meeting Rising Retail Delivery Expectations
Retail delivery has changed fast. Not long ago, performance was mostly judged on cost and speed. Those things still matter, but they no longer tell the whole story. In my day-to-day conversations with retail operators, the ask is simple. Customers want to know what’s happening, when it’s happening, and trust that it’ll get done right. […]
Why On-Time Delivery Isn’t Enough
Every operations team tracks on-time delivery. It’s the headline number in every performance review and the first metric most leaders talk about when evaluating carrier performance. But the longer I’ve worked in this space, the clearer it’s become that on-time delivery doesn’t give you a complete picture of how well a network is running. You […]
The Amazon Effect: Why Customers Expect Prime Speed for Everything
Amazon Prime has completely altered expectations for delivery. What started as two-day shipping on a limited set of items quickly became the gold standard for ecommerce and raised the bar for every industry that ships Customers don’t just want things fast. They expect them where they want, when they want it. And it doesn’t matter […]
Expediting Returns With On-Demand Pickup
Discover how FloorFound expedited oversized returns and cut costs with Bungii’s on-demand pickup and delivery service.
Delivery Partner Evaluation Checklist
Use this checklist to cut through the noise and find a delivery partner that can grow with your business. Compare providers side by side on speed, reliability, scalability, and customer experience. Spot the gaps that could slow you down and zero in on the partner that will keep your operations moving and your customers satisfied.
Bungii and Nash Announce On-Demand, Large Item Delivery Partnership
OVERLAND PARK, Kan. – Bungii, a nationwide big and bulky delivery provider, has announced a partnership with logistics orchestration platform Nash to help businesses streamline operations, consolidate costs and improve performance. The partnership allows retailers to tap into an on-demand, nationwide delivery network that is exclusively built for large items. Harnessing the interoperability of the Bungii […]
Same-Day Delivery: Why it Matters and How to Get Started
There was a time when ordering products online meant waiting a week or longer for the order to arrive. Customers were okay with this back then because it was the expectation, but it’s not the expectation anymore. Today, consumers expect to have their orders delivered in a matter of days at most, and next-day or […]
