There was a time when ordering products online meant waiting a week or longer for the order to arrive. Customers were okay with this back then because it was the expectation, but it’s not the expectation anymore. Today, consumers expect to have their orders delivered in a matter of days at most, and next-day or same-day delivery has become the new standard.
For many companies, offering same-day delivery might seem like an impossible goal. But thanks to on-demand delivery services like Bungii, offering fast and reliable delivery options doesn’t have to mean building extensive logistics networks.
Ready to get started impressing your customers with lightning-fast delivery? Here’s everything you need to know about same-day delivery, including why it matters and how you can cost-effectively add it to your company’s list of delivery options.
What is same-day delivery?
Like the name suggests, same-day delivery means that the order is delivered to the customer the same day that they order it. Same-day delivery is especially common for items such as food and pharmaceuticals that may not be able to survive lengthy deliveries. However, it’s becoming increasingly common for other types of products, including big and bulky goods like furniture, appliances and electronics. Even when customers are required to pay extra for expedited delivery, many are willing to do so for the convenience and peace of mind that it offers.
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Why offering same-day delivery is important
Getting products delivered the same day that they are ordered isn’t always easy, but the benefits are often well worth the investment. Here are a few of the top reasons why businesses should consider offering same-day delivery:
1. Customer expectations have changed
Thanks in no small part to e-commerce companies such as Amazon and their ability to deliver products anywhere in the country within a day or two, consumer expectations about delivery speeds have never been higher. In fact, in one recent study, 97% of consumers defined “fast delivery” as same-day delivery.
Patience isn’t exactly a virtue in our modern society, and consumers often want their orders to arrive as soon as possible. Since you can’t get any faster than delivering products the very same day they are ordered, same-day delivery ensures you are meeting these expectations as well as (or better than) your competitors.
2. Provide peace of mind
For many customers, knowing that an order will arrive the same day it’s placed provides a lot of peace of mind. This is especially true for customers who have time-sensitive orders such as medication or perishable items, but it’s equally important when an appliance stops working or a contractor needs extra supplies at the job site.
3. Increase conversions and reduces cart abandonment
It’s a well-known statistic in the e-commerce industry that approximately 70% of all online shopping carts are abandoned before the customer completes their order. While there are a lot of reasons why this happens, slow or unclear delivery options is one of the big ones. By offering same-day delivery, you can eliminate one of the most common friction points at checkout and reduce your cart abandonment rate.
4. Builds brand loyalty
Customers are a lot more likely to return to a business when their delivery experience is seamless and convenient, and same-day delivery can go a long way toward creating this type of experience for your customers.
How to offer same-day delivery to your customers
At Bungii, we make it easy for companies to offer same-day delivery to customers all over the country. By leveraging our nationwide delivery network, you can start delivering products the same day that customers order them without having to invest in new warehouses or a delivery fleet.
Contact us today to learn more about the benefits of partnering with Bungii for same-day delivery.
